Terms and conditions
Welcome to the FestiVoix de Trois-Rivières website at www.festivoix.com (the “Site”), which includes all current and future sub-domains, the FestiVoix mobile application from Leap Event Technology, the online boutique at the separate sub-domain www.boutiquefestivoix.com, the Zone Festival management platform and the Outbox Ticketing System located at the separate sub-domain www.outbox.com. The Site, the sub-domains and the Ticketing System are collectively referred to as the “Services”. The purpose of this document is to establish the general rules and obligations between FestiVoix and its users, and to describe your rights and responsibilities as a user.
We invite you to carefully read the terms of use of our site below as well as our Privacy Policy. These two documents govern your use of the Services. You are also bound by our General Terms and Conditions of Sale when you use the Ticketing System.
By browsing our Services, you acknowledge that you have read this policy and agree to be bound by these Terms of Use. If you do not agree to these terms and conditions or any other FestiVoix policy, please do not use the FestiVoix Services.
SITE USE & CONTENT
The FestiVoix Services offer a variety of content designed to inform and entertain our users. You’ll find festival information, blog posts, videos, images and other forms of media covering a variety of topics such as music, art, festivals and more. We strive to provide accurate and up-to-date information, as well as original content created by our team and contributors.
The content available on the FestiVoix Services is intended exclusively for personal, non-commercial use. You may view, download and print portions of the content for your personal use, provided that you do not modify the content and that you retain all copyright and other proprietary notices. Any use of the content for commercial purposes or any other unauthorized use is strictly prohibited without the prior written consent of FestiVoix.
You may have the opportunity to submit, publish or display content, including, but not limited to, comments, reviews, photos, videos and other materials with FestiVoix-related hashtags, including, for example, #FestiVoix, on third-party websites such as Instagram, Twitter and Facebook (collectively, “User-Generated Content”). By submitting User Generated Content, you grant FestiVoix a worldwide, non-exclusive, transferable, sub-licensable, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content in any and all media. You represent and warrant that you own or have the necessary rights to submit such content and that such content does not infringe the rights of any third party.
You agree not to use the site for any unlawful or prohibited purpose. Any illegal or unauthorized use of our website constitutes a violation of our terms and conditions. You may not access our website in any manner that violates these terms and conditions, or any laws or regulations of the United States, Canada or the country from which you are visiting the website. Illegal or unauthorized use of our Web site includes, but is not limited to: (i) using the website in a manner that would facilitate the illegal sale of tickets, copying, modifying, deleting, augmenting, publishing, transmitting, creating derivative works, creating or selling merchandise derived from our content or otherwise exploiting our content, in whole or in part ; or (ii) use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to illegally access, acquire, copy or monitor any portion of this Web Site or any network connected to the Web Site or reproduce or circumvent the navigational structure or presentation of the Web Site or any Content.
COPYRIGHT AND INTELLECTUAL PROPERTY
All content, including text, images and logos, is the property of FestiVoix or its partners and is protected by the intellectual property laws of Canada, the United States, Europe and worldwide. These rights are valid and protected in all forms, media and technologies that currently exist or will be developed or created in the future. Any retransmission, copy, use, reproduction, broadcast, modification or publication of the content, whether a photograph, audio or video document, in whole or in part, is prohibited without prior written authorization from FestiVoix, failing which the user may be exposed to legal proceedings.
The names of companies, products, services and logos appearing in the FestiVoix Services may or may not be trademarks registered by their respective owners and protected accordingly. It is therefore forbidden to use any trademark appearing on the Services without the prior written authorization of FestiVoix or the holder of the rights to this trademark. The preceding paragraph also applies to any third-party intellectual property rights used on the Website, including, without limitation, any computer code belonging to a third party.
If you have good reason to believe that your work has been copied or is being used on our website in a way that infringes your intellectual property rights, we ask that you notify our team at info@festivoix.com, providing the following information: the signature, physical or electronic, of the person authorized to act on behalf of the owner of these rights, a description of the work on which you claim that the rights have been infringed, the precise location on our Site of the item that you claim infringes your rights, your address, telephone number and e-mail address, and a statement by you that you have good-faith reasons to believe that the disputed use is not authorized by the owner of the intellectual property rights.
For information or authorization concerning copyright, please contact info@festivoix.com.
REGISTRATION AND USER ACCOUNT
To access certain services or features of our Services, you will need to create a user account. When registering, you agree to provide accurate, complete and up-to-date information.
You agree and acknowledge that you are solely responsible for your own User Content, the confidentiality of your password and all activities that occur under your account and that FestiVoix assumes no responsibility for any User Content submitted by you. To the fullest extent permitted by applicable law, you hereby perpetually and unconditionally release and discharge FestiVoix, its employees, directors, officers, agents or third parties with whom it associates from time to time, from any and all claims or liability arising out of or in connection with User Content submitted by you.
You agree to immediately notify FestiVoix of any unauthorized use of your account or any other breach of security. FestiVoix will not be liable for any loss or damage arising from your failure to protect your account and password.
FestiVoix may, but is not legally obligated to, review, monitor, edit, refuse, restrict or remove any User Content submitted on or through this Website in its sole discretion. We reserve the right to suspend or terminate your account at any time, without notice, if we believe that you have violated these Terms of Use or that your conduct is harmful to other users or to the integrity of the Website.
You may also terminate your account at any time by following the instructions provided on our site. In the event of termination, your right to use the services will cease immediately.
DATA PROTECTION
Protecting your personal data is a priority for FestiVoix. We are committed to handling your personal information in accordance with our Privacy Policy, which you can view here.
By using our Services, you agree that your data will be collected, used and shared in accordance with our Privacy Policy and applicable laws. FestiVoix will only collect, process and share personally identifiable information with the consent of the individual, unless permitted or required by law, in which case consent will not be required. We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure or destruction.
If you have any questions or concerns about the protection of your personal data, please consult our Privacy Policy or contact us directly at i.durette@festivoix.com.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, FestiVoix shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages, including, but not limited to, loss of profits, data, use, goodwill or other intangible losses resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or alteration of your transmissions or data; (iii) any statement or conduct of any third party on the Service; or (iv) any other matter relating to the Service.
The Site and its Services are provided “as is” and “as available” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
FestiVoix does not warrant that the Services will meet your requirements, be uninterrupted, secure or error-free. The Services may be unavailable for brief periods due to maintenance and/or service changes. Whilst we will endeavour to make such unavailability as brief as possible, FestiVoix cannot be held responsible for any damage resulting from the interruption of the normal operation of the Services, and disclaims all liability in respect thereof.
EXTERNAL LINKS
From time to time, FestiVoix may provide links to other websites and incorporate content such as videos and images provided or made available by third parties, including Instagram, Facebook and Twitter. These links or content, accessible from our site, may direct you to third-party websites that are not covered by these Terms of Use. These third parties have their own website policies that may govern your use and viewing of such embedded content, including the terms that govern their use and collection of your data. These links and content are provided for reference purposes only and FestiVoix takes no responsibility for the use of, or your privacy on, such other websites or services. FestiVoix makes no representations or warranties about the content of any linked website. You access these external sites at your own risk and we encourage you to read the terms of use and privacy policies of any third-party site you visit.
In no event will FestiVoix be liable for any damages resulting from your use of such websites or services to which our site may have directed you. This includes, but is not limited to, damage caused by viruses, Trojan horses, worms or similar destructive files received or downloaded as a result of your use of these websites, or caused by goods or services available on or through any website or resource to which we may have directed you, or by the actions of the operators of any such website or resource.
APPLICABLE LAWS
The FestiVoix Site, published from Quebec, Canada, is governed by the laws of the province of Quebec and the laws of Canada applicable therein.
CONTACT
If you have any questions regarding these terms and conditions of use, please contact us at info@festivoix.com.
