Accessibility
Accessibility and inclusion are fundamental values for our organization, and we are committed to ensuring a welcoming environment for all. A number of measures are put in place every year to ensure that all FestiVoix outdoor sites are accessible to all.
SITE ACCESSIBILITY
All FestiVoix outdoor sites are accessible to people with reduced mobility. Places are limited on all our sites in general admission, the rule of first come/first served applies. Arrive early to get a prime spot.
Groupe Somavrac lodges are accessible to people with reduced mobility. However, wheelchairs are not permitted in the following areas: VIP Belitec, Club FestiVoix Desjardins, Zone 360 lodges and Front-stage Québec City Airport aera.
FREE ADMISSION FOR YOUR COMPANION
As a person with reduced mobility, your companion can enter the various FestiVoix sites free of charge if you have the Carte accompagnement loisir (CAL). This applies to general admission access only. To obtain your CAL card: www.aqlph.qc.ca.
Reserved areas
Reserved areas for people with reduced mobility are provided at all outdoor sites. They are accessible to anyone who has permanent or temporary mobility problems, and who uses a manual or electric wheelchair, cane, crutches or walker.
Places in reserved areas are limited, and are on a first-come, first-served basis.
SEATING
There is plenty of free seating on the main site for shows on the Loto-Québec River Stage. We advise you to arrive early to guarantee a choice seat! What’s more, most of the FestiVoix stages offer seating, including the Monastère Hydro-Québec stage, the Garden stage, the Courtyard stage and the Chapelle Les Manoirs stage.
RELAXATION AREAS
Giant screens are set up at the Garden Stage and the Courtyard Stage to rebroadcast shows from the Monastère Hydro-Québec Stage and the Fleuve Loto-Québec Stage live. Away from the crowds, these areas offer a quieter environment for visitors who feel the need to enjoy the performances in a more tranquil setting. Wheelchair-accessible picnic tables are available for your use.
SANITARIES
Wheelchair-accessible toilets are available at all our sites.
OTHER SERVICES OFFERED ON THE SITE
As soon as you arrive on site, you can go to one of our information desks or directly to the entrances on Rue du Fleuve, Rue des Ursulines, and at the CMI. A dedicated team will be there to welcome you, answer your questions, and assist you to ensure the best possible experience!
A free rental service for wheelchairs, walkers, canes and crutches is available at the following entrances: Rue du Fleuve, Rue des Ursulines, and at the CMI.
A loading dock for access to the main site is also available near the information kiosk.
A shuttle and bike-taxi service* is available between the stages for those with mobility problems.
*Please note that shuttles and bike-taxis are not suitable for wheelchairs.
HOW TO GET TO THE FESTIVOIX
TheSTTR’s transportation service includes an accessible door-to-door paratransit (collective) service, operating by reservation only. To take advantage of this service, you must request admission by contacting the STTR by telephone at 819 373-4533. . Details
Taxi Elite offers paratransit with a van equipped with an access ramp and regular cab service. It’s best to book your trip in advance. Details
Stationnement
Please note that, for safety reasons, mobility scooters are strongly discouraged on the sites. The pressure exerted can be very high in the heart of the crowd on busy evenings, and there is a high risk of falling in the event of crowd movement or evacuation.Free parking areas for mobility scooters are available at the entrances to the sites, just a few steps from the reduced-mobility areas. Volunteers are on hand during information booth opening hours. The zones are accessible at all times, and are located at the following three entrances:
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Main entrance Rue du Fleuve near the reduced-mobility area
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Rue des Ursulines, opposite the Fabrique de théâtre insolite
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CMI entrance next to information kiosk
Wheelchairs are also available for festival-goers wishing to get from the site entrance to the reduced-mobility areas, and volunteers are on hand to accompany you from one venue to another. Chairs are available in the reduced-mobility areas.
