Safety and prevention
The health and safety of all festival-goers, teams, partners, volunteers and artists is at the heart of FestiVoix’s concerns. From prevention to site planning and control, as well as the presence of security guards and a medical team on site, FestiVoix puts in place several measures to ensure the safety of all during each edition.
PERMITTED ITEMS
Cameras of all types, plastic baby bottles or juice cups for children, reusable plastic water bottles, sealed light snacks (e.g. candy bars), ear muffs (strongly recommended for young children), backpacks and bags (search mandatory), baby carriers, duly identified guide dogs, beach towels or blankets, ponchos
PROHIBITED ITEMS
Portable folding chairs, children’s strollers and carts, reusable metal water bottles, glass and metal bottles, cans, alcoholic and non-alcoholic beverages, coolers, food (except sealed light snacks), umbrellas, bicycles, skateboards or skates, sticks, balls, balls of any kind, motorcycle or bicycle helmets, animals, illegal drugs, musical instruments, megaphones, objects intended for sale/promotion, inflatable objects, tents, fireworks or firecrackers, water guns, laser pointers, weapons, blunt and sharp objects or any object that may pose a danger to the safety of others
ALCOHOL
The sale of any form of alcohol is forbidden to under-18s.
FIRST AID
The SAM Mauricie medical team, made up of a doctor and super-nurses, is constantly on the move throughout the FestiVoix sites. They are trained to deal with all eventualities, and are on standby throughout the concerts. Infirmaries are also set up on FestiVoix sites. Members of the medical team can be identified by their fluorescent vests. Don’t hesitate to call on them if you need help.
FestiVoix also hires security personnel with work permits issued by the Bureau de la Sécurité privée.
SERVICES AT YOUR DISPOSAL
During the event, the SAM Mauricie team offers a number of services for families and individuals with permanent or temporary mobility problems. Changing tables, breast-feeding facilities, crutches, canes and wheelchairs are available to festival-goers free of charge on the main event site. To access these services, simply contact a member of the Sam Mauricie medical team, easily identifiable by their fluorescent bibs. They will be happy to help you.
Please note that the number of crutches, canes and wheelchairs available is limited. To borrow equipment, you must leave your driver’s license.
WE’RE HERE FOR YOU
Concerned with providing a healthy environment for all and promoting the integration and well-being of all festival-goers, FestiVoix works closely with the Chez Foufounes mental, sexual and social health clinic, the community organization Groupe de recherche et d’intervention psychosociale (GRIP), the SAM Mauricie medical team and the Trois-Rivières police and fire department to ensure your protection and a pleasant experience. If you see a vulnerable person, witness a worrying event or experience an uncomfortable situation during your FestiVoix experience, don’t hesitate to contact our security team (duly identified), who will take all necessary measures to ensure your safety and, if necessary, put you in touch with the Trois-Rivières Police and Fire Department.
Professionals from the Chez Foufounes clinic will be setting up a kiosk and safe space on the Bell Garden stage on June 29-30 and July 4-6-7, from 8 p.m. to midnight. They’ll be on hand to offer sexual and psychological education, support and listening in a spirit of inclusivity and caring.
Trained GRIP staff will also be on hand on July 5, as soon as the site opens. GRIP is a community-based organization whose aim is to develop, disseminate and distribute preventive tools and materials to help people increase their knowledge of the substances they use, and adopt safer behaviours in relation to drug use, sexuality and sexual violence.
Don’t hesitate to contact them if you’d like more information, or if you feel the need.
EMERGENCY AND EVACUATION PLAN
In collaboration with the Service de police et d’incendie de Trois-Rivières, security firms and the SAM Mauricie team, an emergency and evacuation plan, as well as a complete security plan produced and certified by PMU Québec, are in place to ensure the smooth running of the event and the effectiveness of interventions in the event of an incident.
CROWD MOVEMENTS
In the event of crowd movement during a concert, gradually move away from the spectators creating the movement. Since pressure can be very high in the front rows of the audience, FestiVoix strongly advises responsible adults not to venture out with young children.
HEARING PROTECTION
FestiVoix is committed to respecting current standards for the protection of festival-goers’ hearing. We strongly suggest that you bring headphones or earplugs for young children. The noise level at certain concerts could damage their sensitive ears. The organization provides free earplugs for babies and children on request at the entrance to the main site.
YOUNG CHILDREN
Children aged 10 and under enter free of charge when accompanied by a responsible adult holding an admission ticket to the general admission FestiVoix sites only. However, festival-goers of all ages must hold a ticket to gain access to the Belitec VIP zone, the Avant-scène zone, Club FestiVoix Desjardins and the Groupe Somavrac Lodges.
For safety reasons, we strongly advise against venturing into the crowd, especially in the front rows of the audience at the Fleuve Loto-Québec main stage, with very young children on the most popular nights. Strollers may also be prohibited on the main site on certain nights. Some stages are better suited to small children, including the monastery Hydro-Québec stage, the Bell Garden stage, the Dock Port de Trois-Rivières stage, the Old Prison Devil’s Hole stage, the Courtyard stage, Canac Family Island and many others.
The safety of festival-goers, young and old, is a priority for FestiVoix. For safety reasons, children under 13 must be accompanied by a responsible adult and supervised at all times. If a child under the age of 13 is left alone and unsupervised on the site, FestiVoix disclaims all responsibility other than that provided for in its internal regulations, and may even invoke its rights in the event of negligence on the part of those accompanying the child. If you have a problem or witness a problematic situation, contact our security team (duly identified), who will take all necessary measures to ensure everyone’s safety and, if necessary, put you in touch with the Trois-Rivières Police and Fire Department.
WEATHER CONDITIONS
All concerts on the FestiVoix schedule take place rain or shine, except in the event of an electrical storm or strong winds that could jeopardize the safety of festival-goers and/or artists.
We advise you to take a few precautions to adapt to temperature variations. Don’t forget that evenings tend to be cool near the St. Lawrence River!
On hot summer days: wear light clothing, bring a hat or cap, choose shady areas, hydrate and refresh your skin regularly, and apply sunscreen!
On rainy days: wear warm, comfortable shoes and a raincoat!
Please note that umbrellas are not permitted on our site. Ponchos are on sale for $4 at the FestiVoix boutique in the tunnel.
