Safety and prevention

The health and safety of all festival-goers, teams, partners, volunteers and artists is at the heart of FestiVoix’s concerns. From prevention to site planning and control, as well as the presence of security guards and a medical team on site, FestiVoix puts in place several measures to ensure the safety of all during each edition.

Rules to follow
Safety
Prevention

PERMITTED ITEMS

Cameras, children’s plastic bottles or juice cups, reusable plastic water bottles, light snacks (e.g. candy bars, fruit), duly identified guide dogs, children’s strollers (strollers are not recommended on very crowded evenings), earmuffs (noise-canceling earmuffs are strongly suggested at all times for young children), backpacks and bags (search mandatory), beach towels or blankets, ponchos.

PROHIBITED ITEMS

Portable folding chairs, umbrellas, glass and metal bottles, reusable metal water bottles, animals, weapons, blunt and sharp objects or any other object that could pose a danger to the safety of others, sticks, balls of any kind, wheelbarrows, cans or other alcoholic or non-alcoholic beverages, illegal drugs, fireworks or firecrackers, water guns, coolers and metal containers, musical instruments, megaphones, laser pointers, tents, motorcycle or bicycle helmets, bicycles, skateboards or skates, food, except light snacks.

 

ALCOHOL

The sale of any form of alcohol is forbidden to under-18s.

FIRST AID

The SAM Mauricie medical team, made up of a doctor and super-nurses, is constantly on the move throughout the FestiVoix sites. They are trained to deal with all eventualities, and are on standby throughout the concerts. Infirmaries are also set up on FestiVoix sites. Members of the medical team can be identified by their fluorescent vests. Don’t hesitate to call on them if you need help.

FestiVoix also hires security personnel with work permits issued by the Bureau de la Sécurité privée.

SERVICES AT YOUR DISPOSAL

During the event, the SAM Mauricie team offers a number of services for families and individuals with permanent or temporary mobility problems. Changing tables, breast-feeding facilities, crutches, canes and wheelchairs are available to festival-goers free of charge on the main event site. To access these services, simply contact a member of the Sam Mauricie medical team, easily identifiable by their fluorescent bibs. They will be happy to help you.
Please note that the number of crutches, canes and wheelchairs available is limited. To borrow equipment, you must leave your driver’s license.

 

WE’RE HERE FOR YOU

To provide a healthy environment for all, and to promote the integration and well-being of all festival-goers, FestiVoix works closely with the community organization Groupe de recherche et d’intervention psychosociale (GRIP), the SAM Mauricie medical team and the Trois-Rivières Police and Fire Department to ensure your protection and a pleasant experience. If you see a vulnerable person, witness a worrying event or experience an uncomfortable situation during your FestiVoix experience, don’t hesitate to contact GRIP or our security team (duly identified), who will take all necessary measures to ensure your safety and, if necessary, put you in touch with the Trois-Rivières Police and Fire Department.

GRIP is a community organization whose aim is to develop, disseminate and distribute preventive tools and materials to help people increase their knowledge of the substances they use, and adopt safer behaviours in relation to drug use, sexuality and sexual violence. An information kiosk and safe space will be set up on the main site, accessible from 5 p.m. on both weekends of the event, for all those who feel the need or wish to obtain information. Trained GRIP responders will also be on site.

 

EMERGENCY AND EVACUATION PLAN

In collaboration with the Service de police et d’incendie de Trois-Rivières, security firms and the SAM Mauricie team, an emergency and evacuation plan, as well as a complete security plan produced and certified by PMU Québec, are in place to ensure the smooth running of the event and the effectiveness of interventions in the event of an incident.

 

CROWD MOVEMENTS

In the event of crowd movement during a concert, gradually move away from the spectators creating the movement. Since pressure can be very high in the front rows of the audience, FestiVoix strongly advises responsible adults not to venture out with young children.

HEARING PROTECTION

FestiVoix is committed to respecting current standards for the protection of festival-goers’ hearing. We strongly suggest that you bring headphones or earplugs for young children. The noise level at certain concerts could damage their sensitive ears. The organization provides free earplugs for babies and children on request at the entrance to the main site.

 

YOUNG CHILDREN

For safety reasons, we strongly advise against venturing into the crowd, especially in the front rows of the audience at the Fleuve Loto-Québec main stage, with very young children on the most popular nights. Strollers may also be prohibited on the main site on certain nights. Some stages are better suited to small children, including the monastery Hydro-Québec stage, the Bell Garden stage, the Dock Port de Trois-Rivières stage, the Old Prison Devil’s Hole stage, the Courtyard stage, RONA Family Island and many others.

 

WEATHER CONDITIONS

All concerts on the FestiVoix schedule take place rain or shine, except in the event of an electrical storm or strong winds that could jeopardize the safety of festival-goers and/or artists.

We advise you to take a few precautions to adapt to temperature variations. Don’t forget that evenings tend to be cool near the St. Lawrence River!

On hot summer days: wear light clothing, bring a hat or cap, choose shady areas, hydrate and refresh your skin regularly, and apply sunscreen!

On rainy days: wear warm, comfortable shoes and a raincoat!

Please note that umbrellas are not permitted on our site. Ponchos are on sale for $4 at the FestiVoix boutique in the tunnel.

 

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